- Shipping & Returns
Shipping & Returns
You may return merchandise purchased from RAINN within 60 days, as long as the items are unused and in their original packaging. Please send the returned products to: RAINN, 1220 L St NW, Suite 505, Washington DC 20005. Original shipping fees are not refundable unless the return is a result of our error. We will issue a refund within two business days using your original method of payment.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to any address in the US.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
If you have any questions or need help with a purchase, please email us or call 800-656-4673, ext 3.